![]() ![]() To represent the start and end of a process To represent a decision that has to be made To represent a step/ activity of a process However, we think for most people, using a handful of the most common shapes will be easier to understand. There are nearly 30 standard shapes that you can use in process mapping. These shapes are also called flowchart shapes. A basic process map would look like this Įach step in a process is represented by a shape in a process map. You can use an online tool to easily create a Process Map. When mapping a process you simply draw a box for each step and connect them with arrows to show a flow. In this process mapping guide we will show you Ī process map visually shows the steps of a work activity and the people who are involved in carrying out each step. Process mapping is the first step to find out how and why to these questions above. Planning a new strategy? Want to improve customer satisfaction? Want to know why some of your projects are failing?
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